We're sorry to hear that you're having trouble watching/playing content. We understand how frustrating this can be, and we want to help you get back into your account as soon as possible.

To help you resolve the issue, we suggest the following steps:

1. If you registered via Apple or Android, your account is automatically signed in on your phone [Apple uses your Apple ID info instead of having you create a password]. If you're having trouble logging in on a different device, please uninstall the app and then reinstall it. Once you've reinstalled the app, please follow these instructions to restore your purchase without creating an account:

- Open the app

- On the first screen, choose "Already a Subscriber"

- Tap "Restore Purchase"

- The app will connect with your current active App Store subscription with the updated version of the [client] app

2. If the problem persists, please contact our customer support team at contact@tysonplus.com. Our team will be happy to assist you with any issues you may be experiencing.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for your continued support of Tyson Plus.

We're sorry to hear that you're having trouble watching/playing content. We understand how frustrating this can be, and we want to help you get back into your account as soon as possible.

To help you resolve the issue, we suggest the following steps:

1. If you registered via Apple or Android, your account is automatically signed in on your phone [Apple uses your Apple ID info instead of having you create a password]. If you're having trouble logging in on a different device, please uninstall the app and then reinstall it. Once you've reinstalled the app, please follow these instructions to restore your purchase without creating an account:

- Open the app

- On the first screen, choose "Already a Subscriber"

- Tap "Restore Purchase"

- The app will connect with your current active App Store subscription with the updated version of the [client] app

2. If the problem persists, please contact our customer support team at contact@tysonplus.com. Our team will be happy to assist you with any issues you may be experiencing.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for your continued support of Tyson Plus.

We're sorry to hear that you're having trouble logging in to your Tyson Plus account. We understand how frustrating this can be, and we want to help you get back into your account as soon as possible.

To help you resolve the issue, we suggest the following steps:

1. If you registered via Apple or Android, your account is automatically signed in on your phone [Apple uses your Apple ID info instead of having you create a password]. If you're having trouble logging in on a different device, please uninstall the app and then reinstall it. Once you've reinstalled the app, please follow these instructions to restore your purchase without creating an account:

- Open the app

- On the first screen, choose "Already a Subscriber"

- Tap "Restore Purchase"

- The app will connect with your current active App Store subscription with the updated version of the [client] app

2. If the problem persists, please contact our customer support team at contact@tysonplus.com. Our team will be happy to assist you with any issues you may be experiencing.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for your continued support of Tyson Plus.

We're sorry to hear that you're considering canceling your Tyson Plus account, and we want to make the process as simple as possible for you.

To cancel your account, please follow these steps:

1. Click on the "Purchases" section in your Tyson Plus account dashboard or visit https://www.tysonplus.com/account/purchases directly.

2. Locate the subscription you wish to cancel and click on the "Cancel" button.

3. Follow the prompts to confirm your cancellation.

If you need any assistance with this process, please don't hesitate to reach out to our customer support team at contact@tysonplus.com. We'll be happy to help you with any questions or concerns you may have.

Thank you for being a part of the Tyson Plus community.

We are committed to ensuring your satisfaction with our services. If you are not completely satisfied, you can request a full refund within 7 days of your purchase. To be eligible for a refund, please note the following:

1. Refund requests must be made within 7 days of the transaction date.

2. Refunds will be processed to the original payment method used at the time of purchase.

3. Refunds may take up to 5-15 business days to appear in your account, depending on your bank or credit card issuer.

4. If shorts or shows are already streamed you may not be eligible for a full refund.

5. Apple, Andriod, Amazon Fire, Samsung, and ROKU refunds cannot be processed directly via TysonPlus.com only - you MUST contact one of those app providers.